Why is there so much alcohol in these products?

Because it’s used as a cleanser…in our hair journey you need a cleanser to strip the product buildup in your hair to start fresh…clarifying shampoo and conditioner are used to moisturize, hydration for your hair…

What is the scent is the fragrance for these products?

This scent has a tropical fruit scent.

We have not carried out a specific tear-free test on our Aussie Kid's Curl Collection, but we can confirm that the product is safe for children’s eyes. We designed the product to be mild and gentle to eyes and skin. For example, its pH is similar to that of the skin. Also, we have chosen time-tested ingredients proven to be mild, and tailored the formulation for gentle cleaning.

Do these products contain tree nuts?

No. This product does not contain tree nuts.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.