Ultra Juicer

I don't write many reviews but felt this was definitely worthy. I bought this juicer for my wife last Valentine's Day so this is almost a year old. First off, my wife is the primary user of the product and I asked here what she liked about it: Pros: - Good juicer, gets the job done without much fuss - Relatively small footprint so doesn't take up much counter space - Easy to clean, parts easily disassemble to make clean up easy (word of advice don't use dishwasher as you risk minor warping on certain parts) - Isn't too noisy for a juicer - Likes how the jug design helps filter out the pulp when you poor it into a glass - Customer service (see my comments below) Cons: - None really, it works great for juicing 10-12 oz. Keep in mind it's not a heavy duty commercial juicer as you are not spending hundreds of dollars on the product. Besides this being a great product though, the main reason you should buy this juicer is because of the company and customer service that stands behind it. There are a lot of products on Amazon with high marks and its hard to tell the quality and reputation of a company until you have a problem. So I bought the juicer about a year ago and it stopped working late last week. On Sunday, I emailed the company (muellerdirect dot com) in the morning, explaining the juicer stopped working and would like to see if I can get it replaced or fixed. Within a few hours of the email I sent on a Sunday, they responded to me, apologizing for the unit not working and quickly offering me a chance to replace the unit. Monday, the next day, I emailed them with my Amazon order details and shipping information and boom!!!, 2 days later I had a new unit show up at our door step. There was no fuss, they didn't ask me to return the old one or hassle me with 10 different questions, they just provided awesome customer service. From the interactions I had with them, they claimed to be a family business so I was happy enough to write them a 5 star review on Amazon given my experience. In summary, great juicer for the price, does what it claims and has a 2 yr warranty that is backed up by a reputable company with awesome customer service. I highly recommend it!!!

Ok so to start off sorry for the not so great video I was one handing it with no help haha, I got this machine with a bit of doubt from other comments about the machine spraying/leaking the contents and not working well and being too noisy, and here is my take. I just got it today and I could not wait to use it sooo. I made my SO some extra healthy juices before this for the week and a fruit juice for my kids and I, as you can see on the picture it has a bit of foam form at the top which I do not mind at all, also the discards are obviously not completely dry which is to be expected duhh lol but regardless it does a great job and get about 90% of the liquid out of it?. Ok like 85-90%, everything came it great shape and the little blush that come with it to clean is amazing and gets the cleaning done very very fast and easy. The size is ok I would have liked it to be a bit smaller but it is fine especially for me since I will be using it at the very least once a week, it is very easy to use and fun at least for me haha, definitely not portable but it is a doable size. P.s. definitely not loud, I waiting for my son to wake up from his nap as I was scared the noise would scare him awake and when I finally turned the machine on the noise was much softer than what I expected.

UPDATE: Right after I posted my original review the company reached out to me. They said no piece of plastic should have broken off and that it must have been a defective product. They offered to replace the entire juicer. This company has amazing customer service and I'll definitely buy from them again. You probably can't get a better juicer for the price. The only reason I gave it 4 stars instead of 5 is because a piece of plastic broke off the lid the second day I used this. Nothing bad happened and it still works perfectly, but had that piece gone into the blade... it would have been bad. Otherwise this is an excellent juicer. It's really easy to use and if you wash the pieces right away clean up is fast. As soon as I'm done juicing I put all the pieces in a dish full of soapy water so nothing gets stuck. Once I have a few minutes to wash, everything comes right off. I also put a plastic bag in the pulp bin to make clean up even easier. The blade is the only tricky part to clean but a really great brush is included in the box so that helps a lot. Overall I'd definitely recommend this juicer if you're looking for a good bang for your buck. I've used it almost every day since I've had it and I have no complaints other than the plastic piece breaking off.