How can I remove the screen more easily?

Please use a hair dryer to soften the glue and make it easier to remove the screen.

What is the order of flex cable for installation?

Please turn off the phone before replace the screen, disconnect the battery flex cable first to eliminate abnormal problems.

Will Touch ID still work after replacing the screen replacement?

No, the Touch ID will not working after replace, It is recommended to transfer your original Home Button to the new screen to use fingerprint function.

Are the repair tools complete?

Yes, a complete set of necessary installation kits are provided.

Is the installation of the screen challenging for individuals with no prior repair experience?

Designed for beginners, the earpiece and Home Button come pre-installed, and we provide an installation video and a complete set of necessary tools. The screen installation is not difficult.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.