Trying to get this straight. Besides 3 filters to replace every year, there is also a reverse osmosis membrane to replace every 2-4 years?

That's correct. We recommend changing filters every 12 months and membrane needs to be replaced every 2-4 years.

Does it remove fluoride and chlorine too?

Yes, ZIP is Countertop Reverse Osmosis Water Filter. It does remove Fluoride and Chlorine during it's 4 stage filtration process.

If it accidentally tipped on its side, and now won’t power on, will it start working again after a while?

Hi- I haven’t had that happen but I recommend you call the company. I have had quick responses from them (twice). I live in a very different time zone so it usually takes a day but they call me back within a day. They were always eager to answer my questions. One thing I could suggest for you - did you look behind the piece with the silver on/start button - you have to take the top lid off, then pull that piece up. That dislodges it. Then you see wires that plug into a slot... if they came apart it might affect the powering on. Good luck. I’ve had mine about 9 mo. And use it once a day, sometimes twice. Very pleased so far.

How big is the opening to get to the water dispenser? It looked like only a narrow glass can fit in there. Would a coffee carafe or pitcher fit?

The glass carafes that I use are too tall. I have a 4 cup pyrex measuring cup that I use. I fill it once and pour it into a carafe and then fill it again. It fills the whole carafe that way. I have 2 carafes and that is filling the Zip twice.

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💧 Elevate your hydration game with pure, alkaline water—no fuss, all flavor!

EFFORTLESS SETUP - Zero installation or assembly—just place it and enjoy fresh water instantly, no plumber needed.
SLEEK SPACE SAVVY - Modern, compact design fits perfectly in apartments, condos, and RVs, elevating your kitchen aesthetic.
ECO SMART EFFICIENCY - Consumes less power than a standard lightbulb (24W) with an industry-leading 50% water recovery rate.
PURE POWERFUL FILTRATION - Patented 4-stage AlcaPure tech removes fluoride, chlorine, heavy metals & more for pristine water.
ALKALINE BOOST FOR WELLNESS - Delivers refreshing alkaline water at pH 7-8 to support your healthy lifestyle and hydration goals.

The ZIP Countertop Reverse Osmosis Water Filter by RKIN features patented 4-stage AlcaPure technology that removes up to 99% of contaminants including fluoride and heavy metals. It requires zero installation or assembly, making it perfect for busy professionals in apartments or RVs. Operating at just 24 watts, it boasts a 50% water recovery rate, combining eco-efficiency with superior water purity and an alkaline pH of 7-8 for enhanced taste and wellness.

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Brand	RKIN
Model Number	ZIP2WHT
Colour	Silver White
Product Dimensions	36.83 x 24.13 x 41.28 cm; 10.43 kg
Power / Wattage	24 watts
Special Features	NSF certified, Multi Stage Filtrartion
Item Weight	10.4 kg

ZIP Countertop Reverse Osmosis Water Filter with Patented High Capacity 4 Stage AlcaPure Technology - Superior Taste, Purity, and Alkaline pH | No Installation or Assembly Required

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