Singer 7285Q patchwork quilting and sewing machine

Love my sewing machine. Does alot

Started to attempt quilting, bought this Patchwork 7285q mostly for speed control.. I tend to have a heavy foot. It’s easy and I love it the only thing preventing a 5 Star rating is you can’t lower the feed dog, where a switch should be there is a faceplate with nothing behind it!

Bought this for my mom as a Christmas gift. She is very pleased with the quality of the machine and how well it operates. She is a beginner sewer and this machine was very easy for her to learn with!

ISSUE: I purchased the 7285Q Patchwork Singer model six weeks ago for quilting projects. I loved this machine until it locked up after using it only three times. The error code is C4. Very disappointing.STEPS TAKEN TO RESOLVE: 1) Read instruction manual, it was useless in offering solutions to fix error codes; 2) extensive research for information on the internet (didn't find anything helpful); 3) contacted Singer customer support. What a joke! The support person read from a procedural manual to walk me through steps to reset the machine. After less than 15 minutes she concluded the issue would require professional service. I was and still am very skeptical.Keep in mind I have an older Singer model that I've had for 20 years and it still works great!OPTIONS: 1) Mail the machine to a Singer service center in Atlanta,GA at my own expense sense there are no centers located in my State; OR 2) return the machine to the seller (again I would have to pay for shipping plus up to 20% restocking fee). Neither of these options seem fair or reasonable to me!!

I have had this machine since January 2020. I liked it because it was easy to use. But my complaint is the “bobbin basket”. Not sturdy and made of plastic. My needle jams bc bobbin thread tangles and the basket has broken twice. 1st time under warranty , but again not under warranty. I think I may be looking for a new heavy duty machine. They don’t make machines like they use to.

I like adjusting the stitch length.It doesn’t give me any info on quilting. I wish it gave me some info about it as I am just starting to quilt.

I'm an experienced sewist with both high end and low end machines. Among my machine collection is a non-computerized Singer Heavy Duty that I use for topstitching, quick basic buttonholes, and anytime I am sewing through multiple layers of denim or another heavy fabric and don't want to subject my nicer Juki to such abuse. The downside of the Heavy Duty is that it only has four different stitch lengths and no "needle down" function. So when I saw the Singer Patchwork on sale for a steal at my local fabric store, I bought one as a means of upgrading my Heavy Duty. I think I should have taken the "Patchwork" name literally, because this machine is not built to handle anything tougher than quilt piecing. It locks up and spins its wheels anytime I'm sewing on moderate thickness--I have to hand crank it to get it sewing again. And the automatic buttonhole is a joke. It only works about 35% of the time and, when it does, the stitching looks atrocious. I wish I hadn't been such a cheapskate and had paid about $50 more for the Brother equivalent or the new computerized Heavy Duty.

This machine does everything I could possibly want in a sewing machine